Business today moves faster. With VoIP phone calls dating back to 1973, it’s time to make sure that your company is up to speed by using the correct communications system. VoIP phone systems have the ability to create a more productive, effective, and efficient work environment. If you are new to the VoIP world, the following five reasons should help clarify why your business needs to adopt a VoIP phone system:
When you take all of the above benefits of a VoIP phone system into account, it’s easy to see why this solution is growing in popularity!
1. Costs Less than Traditional Solutions
When making business decisions it is important to keep the bottom line in mind. A VoIP phone system for your business can be up to 1/3 of the cost of a traditional (and less reliable) phone system. Traditional phones use landlines and hard wires to connect your business to your phone company. Every time a person within your business makes a phone call, all the wires and equipment come into play. This drives the cost of traditional phone service up. These costs along with maintenance, and service calls can get pricey for a business. This doesn’t even take into account all the hidden fees phone service providers like to tack on. When using VoIP, the need to charge these fees goes away resulting in cost savings for you. This not only saves you money on domestic calls, but international calls as well.
When using a cloud-based system, the need for hard wires goes away as your phone system connects to your current internet provider. You will no longer have a phone bill from a traditional phone service provider. Additionally, installation maintenance is taken care of by your VoIP phone system provider, saving you precious manhours.
2. Flexibility of a VoIP Phone System
When you use a VoIP phone system for your business you will enjoy flexibility like never before. In the office, a VoIP phone system for business is very scalable. Adding phone lines for new employees is simple. As your business grows, add as many phone lines as you need. Just add another phone, no further equipment necessary!
The system is compatible with any device that has access to the internet including your smartphone. This means you are no longer tethered to your office chair. Freedom of mobility is especially convenient for those workers who are remote, go between work sites, or even if business brings you across the sea. No matter where you are working, customers and colleagues can easily contact you.
3. Cloud-Based Adds Convenience
With mobile and desktop applications, a cloud-based VoIP system for your business is more convenient and reliable than ever. All the traditional equipment needed for phone service is moved out of the office and to the cloud. Your VoIP phones will be the only equipment needed on site. Because your office does not have all the bulky equipment as of years past, the maintenance of your VoIP phone system now takes place on the back end and completely off your plate. Freeing you up to worry about anything else but your communications.
4. Connectivity You Can Rely On
VoIP phone systems for businesses are incredibly reliable. You no longer need fear weather-related or power outages. When those issues pop up, your VoIP phone system will forward your calls to an alternate device such as a laptop, tablet or mobile phone. When forwarding calls to your personal device, rest assured that your personal information stays safe. Your VoIP system has a mobile app that contains the same features that keep you connected to your customers, colleagues, and employees. All designed to keep your conversations flowing no matter what.
5. Efficiency of a VoIP Phone System
As a business, your client interactions are your number one priority. You strive to give excellent customer service and leave your clients with the highest level of CX in order to create a happy and repeat customer. A VoIP phone system for your business has the features you need to help foster the relationships between your employees and your customers.
These features such as answering rules, auto attendants, and call forwarding allow your customers to communicate with your business efficiently and effectively. Some features that are especially helpful for client relations are: adding custom greetings and messages and sending SMS. You also have the option to receive your voicemail as an audio file and have it transcribed. Help turn leads into customers with up-to-date information at your fingertips. When using a VoIP phone system for your business, your employees will have access to everything that they need to complete a successful client interaction.
Related: Leveraging a Mobile VoIP Solution for Remote Work
HighComm for Your VoIP Phone System
Deciding between traditional phone lines and VoIP phone systems should not be a hard decision. The cost savings alone are enough to sway any business to VoIP. When considering the flexibility, connectivity and efficiency of a cloud-based system, traditional bulky phone closets pale in comparison.
HighComm knows what businesses need for smooth communications, because we’re in the communications business. With prices that beat out our competitors and a feature packed VoIP system, you can be sure that your business is getting the competitive edge it deserves. We believe all businesses should have access to feature-rich solutions and we go above and beyond to provide you with the most modern technology available.
If you would like to learn more about how our VoIP phone systems can benefit your business, give HighComm a call today at 1.833.HIGHCOM.